LeEco - Le2 (Issues With Their Resolution)

Levidi on my Le 2 phone is being forcibly stopped when I download the update file. Can you please suggest a solution?Please try to restart your phone and open the Levidi once again. When Levidi is installing, please wait for a moment and do not touch the recent key or kill the application from the multi-task interface. This issue has now been fixed in the OTA on 04/07/2016. 
Hi, I am unable to make a LeEco account through my Le 2 phone. Can you please help me?

Please send the problem via Feedback and provide your IMEI. We will solve the problem as soon as possible.
The long press on top side of the display of my Le 2 is getting a tick-tick sound. What is the reason for this?

When designing the Le 2, in the interest of ensuring durability, we chose to add a gasket underneath the display panel to absorb and spread out pressure from "hard-press" scenarios. This feature also protects the display from shattering due to small falls - to a certain extent! However, when a user exerts significant pressure on the display, there is a "click" or "creaking" sound produced due to electrostatic adherence between the display panel and the gasket. This does not affect the solid build quality, elegant design or the durability of the Le 2. We undertake Quality Control very seriously and this is not a defect. Thank you for trusting us and rest assured that we'll continue to innovate for you.
Why is the Flash disabled when using Night mode?

When taking photos in the night or under dark and dimmed lights, users could try Night mode with long exposure time, like 1/2. Make sure the phone is held steady when using long exposure time. Night mode improves the ISO to get a better picture so the Flash cannot not be used at the same time. If the user prefers a lighter picture, please try the Flash under normal mode. But please note that by using the Flash in the night, you might lose original colour.
Why does the notification number on the application icon and the number of notifications inside the application appearing mismatched?

Calls, Messages and Emails will show the missed call count and the rest of the applications will show the number of notifications available in the notification bar.
Why does the HDR mode take more time to capture pictures?

The HDR mode takes 3 pictures with different exposure levels and merges all the 3 pictures to give a better quality image. Hence it takes a few seconds for this process.
Is it possible for the Le 2 to support FM radio in the future?

The Le 2 doesn't have an FM radio but we have tons of content on our LIVE app - news, music and more! Have you tried it yet? We're also launching Le Music soon and, with more than 3.5 million songs, it will have all the music you'll ever need! 
Recently some Le 2 users have reported that the phone locks itself frequently (automatically). Can you please help to correct this issue?

Please go to Settings > Accessibility > Hall Sensor > Disable. The Hall Sensor is 'Enabled' by default and we will change it to 'Disabled' from the 3rd OTA update onwards.
The "Launcher" on my Le 2 smart phone has stopped. How do I correct this?

To correct this issue, please clear the Launcher app data by going to Settings > App Management > Launcher > Storage > Clear Data.